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Build a human firewall — automated phishing simulations, role-based training, and compliance reporting that meets HIPAA, PCI, and CMMC training requirements.
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Every credible cybersecurity framework treats the user as a control — and rightly so. Filters and EDR catch most threats, but the well-crafted phishing email, the convincing voice clone, the carefully timed Business Email Compromise — those are designed to bypass technology and target the human. A trained, skeptical workforce is the last and most important layer of defense.
Our program runs continuously. Every month, your users receive a realistic phishing simulation — varied in template, sender, and tactic — followed by short, role-relevant training assigned automatically to anyone who clicks. New hires complete onboarding security training in their first week. Executives and board members get tailored sessions covering wire fraud, BEC, and travel security. The result is a measurable downward trend in click-through rate quarter over quarter.
The program is mapped to compliance training requirements for HIPAA (/hipaa-compliance), PCI DSS, CMMC (/cmmc-compliance), and NIST 800-171 (/nist-800-171), with auditor-ready reporting and annual completion certificates. It pairs directly with our email security (/services/email-security) and broader cybersecurity (/services/cybersecurity) services — technology stops the volume; trained users catch what slips through.
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Schedule AssessmentMonthly, at minimum. Templates vary in difficulty, sender, and tactic so users don't pattern-match to a single style. For higher-risk roles — finance, executive assistants, IT admins — we add targeted spear-phishing scenarios on a separate cadence.
Done badly, yes. Done well, no. We avoid 'gotcha' templates designed to humiliate (fake bonuses, fake terminations) and focus on realistic threats users will actually face. Remediation training is short (3-5 minutes) and educational, not punitive. Most clients see employee sentiment improve as the program matures and people start catching real attacks.
Yes. The program is mapped to HIPAA Security Rule 164.308(a)(5) (/hipaa-compliance) workforce training requirements, PCI DSS 12.6 security awareness requirements, and CMMC (/cmmc-compliance) Awareness & Training (AT) practices, which align with NIST 800-171 (/nist-800-171) AT-2 and AT-3 controls. We supply auditor-ready completion reports and annual certificates — note that we deliver and document the training; we do not issue your HIPAA, PCI, or CMMC certifications themselves.
The headline metric is phishing click-through rate (CTR) trended over time. New programs typically start at 20-30% CTR; well-run programs land at 3-5% within 12 months. We also track report rate (users who flag suspicious mail), training completion rate, and time-to-complete remediation.
Yes. Executives are the highest-value targets for BEC, wire fraud, and impersonation attacks. We run dedicated executive sessions covering wire-transfer verification, travel security, deepfake awareness, and credential hygiene, plus an annual board-level cybersecurity briefing tied to your overall risk posture.
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